At 3d777, protecting your personal information is something we take seriously. This Privacy Policy explains exactly what data we collect from Filipino players, how we use it, and what rights you have under applicable Philippine law. Please take a moment to read through it.
When you register an account on 3d777, we collect the information you submit directly — including your full name, date of birth, email address, mobile number, and a valid government-issued ID number as required for identity verification under Philippine regulations. We also collect your billing address and preferred payment details when you make deposits or request withdrawals in Philippine pesos. During the account verification process, you may be asked to upload a clear photo of your ID and a selfie to confirm your identity — these documents are handled with strict confidentiality. Any communications you send to our support team, including chat logs and email correspondence, are also retained so we can maintain a complete record of your service history. You are responsible for ensuring that all information you provide is accurate, complete, and up to date at all times.
When you access 3d777 through your mobile device or browser, we automatically collect certain technical data to help us deliver a fast and reliable experience. This includes your IP address, device type and model, operating system version, browser type, and general location data derived from your network connection. We also log your session activity — such as pages visited, games launched, bet history, and session duration — to monitor platform performance and detect unusual behaviour that may indicate fraud or account sharing. Cookies and similar tracking technologies are used to keep you logged in, remember your preferences, and serve you relevant content within the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function on your device.
Every deposit, withdrawal, and bonus redemption you make on 3d777 is recorded as part of your account transaction history, which is securely stored and accessible to you through your account dashboard. We collect the transaction amounts in PHP, the payment method used, timestamps, and confirmation references provided by our payment partners. This financial data is retained for the periods required by Philippine anti-money laundering regulations and is used to verify the source of funds when required by our compliance obligations. We do not store full card numbers or full bank account details on our servers — sensitive payment credentials are handled exclusively by our licensed payment gateway partners who operate under their own security standards. If a transaction is flagged as suspicious, our compliance team may request additional documentation from you before processing is completed.
The primary reason we collect your personal data is to operate your 3d777 account and provide you with a smooth, personalised gaming experience on mobile and desktop in the Philippines. We use your registration details to verify your identity, process your deposits and withdrawals in PHP, calculate and credit any bonuses or VIP rewards you are entitled to, and respond promptly to any support queries you raise. Your game activity data helps us personalise the games and promotions we surface to you, so you see content that is relevant to your interests rather than a generic list. We also use your contact details to send you important service communications — such as account verification emails, transaction confirmations, and security alerts — which are not marketing messages and cannot be opted out of as long as your account is active. These purposes are all necessary for the performance of the contract between you and 3d777, and we would not be able to operate your account without processing data for these reasons.
As a platform serving Filipino players, 3d777 is required by law to conduct Know Your Customer (KYC) checks, monitor transactions for signs of money laundering, and report certain activities to relevant Philippine authorities under the Anti-Money Laundering Act and related regulations. Your identity documents, transaction records, and account activity logs are retained for the legally mandated periods to satisfy these obligations, even after your account is closed. We also use your data to support our responsible gaming commitments — for example, monitoring for patterns that may suggest problem gambling behaviour, enforcing self-exclusion requests, and applying the deposit or session limits you have set. If our responsible gaming systems detect a concern, your account may be temporarily reviewed and you may be contacted by our player welfare team. This processing is carried out in the public interest and in compliance with our legal obligations, which take precedence over other considerations.
With your consent, 3d777 may send you promotional messages about new games, special jackpot events, VIP tier upgrades, and exclusive offers available to Filipino players — delivered via email, SMS, or in-app notification. You can withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team at [email protected]. Withdrawing consent will not affect your ability to continue using the platform, and it will not impact the processing of data that is required for other purposes such as account management or legal compliance. We do not share your contact details with third-party marketing companies for their own promotional use. Any personalisation of offers is done internally based on your activity on the 3d777 platform and is intended to make your experience more relevant, not to profile you for external advertising purposes.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to object to processing that is not based on a legitimate legal ground. In certain circumstances, you may request that we erase your personal data — for example, if you close your account and we are no longer required to retain your data for legal compliance purposes. You additionally have the right to data portability, meaning you can request that we provide your personal data in a structured, machine-readable format where technically feasible. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and we will respond within the timeframe required by Philippine law.
3d777 does not sell your personal data to third parties. We do, however, share specific data with trusted service providers who help us operate the platform — including licensed payment processors who handle your PHP transactions, identity verification partners who assist with KYC checks, and cloud infrastructure providers who host the platform securely. All third-party processors are bound by data processing agreements that require them to handle your information in accordance with applicable Philippine privacy standards and to use it only for the purposes we have specified. In some cases, we may also be required to disclose your data to Philippine government agencies, law enforcement bodies, or regulatory authorities when legally obligated to do so. We will always attempt to notify you of such disclosures where the law permits us to do so. Beyond these circumstances, your personal data stays within the 3d777 ecosystem and is not shared externally without your explicit consent.
We retain your personal data for as long as your account is active and for as long as required to fulfil the purposes described in this Privacy Policy, including our legal and regulatory obligations. Transaction records and KYC documents are typically retained for a minimum of five years following the date of the last transaction, in line with Philippine anti-money laundering requirements. If you request account closure and there are no outstanding legal holds on your data, we will begin the deletion or anonymisation process within a reasonable period after the mandatory retention window has expired. Data held in backup systems may persist for a short additional period while backups are rotated, but it will not be accessed or used for active processing during that time. If you have specific questions about retention periods for a particular category of your data, you are welcome to reach out to us at [email protected] and we will provide a clear response.
Last updated: June 2025. For questions about this policy, visit our FAQ page or contact [email protected].
Our support team is here to help Filipino players understand their data rights and account options. Visit our FAQ for quick answers, or log in to manage your privacy preferences directly from your account dashboard.